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Securiverse is a digital marketplace for the Australian security industry. It connects Companies and Operatives with each other and assists with job-related activity, including profiles, job listings, applications, chat, offers, engagement records and relevant licence information.

No. Securiverse provides the platform that connects companies and operatives. Securiverse does not employ Operatives, provide security services, pay Job wages or make the final decision to engage an Operative. Companies and Operatives decide directly whether to enter into an agreement with each other.

Securiverse is free to use for Companies and Operatives until 1 January 2027. There is no platform charge and no card, bank or payment details are required during this launch access period. After launch access, the planned monthly subscription prices are $60 for Companies and $6 for Operatives, in Australian dollars including GST. Billing details will be provided before any payment details are requested.

The Company pays the Operative directly in accordance with their agreed engagement. Securiverse does not receive, hold, divide, transfer or guarantee payment for work performed.

An Operative can add and upload relevant licence information to their profile, including: a scan or photo of the licence; licence number; Expiry date; State or territory; and licence type. Relevant accreditations can also be added.

✓ Verified means Securiverse has recorded an approved automated verification result or an authorised administrator review for the licence information displayed. Verification relates only to the information checked. It is not an endorsement or guarantee of the operative’s suitability for a particular job and does not guarantee availability, insurance, site clearance, conduct or future licence status. Companies are responsible for making their own final engagement and compliance assessment.

Pending and results where source is temporarily unavailable are shown as not verified and verification in progress. A mismatch is shown as details needing attention. An expired licence is shown as not verified and expired. A licence with no completed check is shown as not verified.

Securiverse can display licence-status information in the context of a particular job, including Verified, not verified, Not verified for this role or No current Licence. This information assists with the company’s assessment but does not replace the companies own engagement, licensing or compliance checks.

There is no subscription to purchase during the launch access period. Until 1 January 2027, Companies and Operatives can use Securiverse without a platform charge or providing payment, bank or card details.

Operatives decide which jobs they want to apply for. Companies decide whether to shortlist, contact, select or offer a Job to an Operative. Securiverse can display relevant information on the Job requirements and an operative’s profile, but the Company makes the final engagement decision.

Securiverse may display profile, licence and other relevant information to help companies assess applicants. This information is provided as decision-support. It is not guarantee or endorsement of suitability, availability or future performance. Companies remain responsible for their final selection.

A Company can advertise a rate or mark the rate as TBC while discussing it with an operative through Chat. An Engagement Contract offer cannot be sent while the rate remains TBC. The Company must enter a positive agreed hourly rate before sending the offer.

The offer is sent through the platform with the relevant Job details and offer expiry. The Operative can review the engagement record and accept or decline the offer. Securiverse records the offer and Operative’s response. The Company can keep a Job open while it considers or makes offers to other Operatives.

No. The current platform records the engagement through the authenticated Company offer and Operative response. The applicable contract or engagement record must be available before acceptance.

A multi-day Job is made up of individual shifts. An Operative can see the relevant date range and available-shift count, while companies can manage the individual future shifts. A change to one shift should apply only to that shift unless the parties agree otherwise.

Where enabled, Securiverse records time and location-linked check-in/out events for the Job. These are administrative platform records. They do not, by themselves, establish attendance, actual hours, payment entitlement, performance or fitness for duty.

The platform has engagement feedback tools. Ratings should be honest, relevant and based on the completed engagement. Ratings are feedback, not a guarantee of future performance. Concerns about false, abusive, discriminatory or retaliatory content can be reported for review.

Securiverse uses account, profile, licence, Job, engagement, Chat, subscription and other platform information to run and secure the service. Relevant information is shared with the relevant Company or Operative for Job discovery, assessment and engagement. For complete information about how personal information is handled, please read the Privacy Policy.

There is no subscription or billing arrangement during launch access. From 1 January 2027, the planned subscription prices are $60 per month for Companies and $6 per month for Operatives, in Australian dollars including GST. Billing details will be provided before any payment details are requested.

Contact Securiverse support and provide the relevant Job, licence or account details. Disputes concerning a Job, rate, payment, employment arrangement or work site are primarily matters between the Company and the Operative. Where available, Securiverse may retain relevant platform records associated with the engagement.

Companies use the Company portal to create a Job, review applicants and select the person they want for the work.

Operatives create a profile, add their experience and relevant licence information, then use Find Shifts to see work that is available to them.

Yes. Securiverse is designed to support both ongoing opportunities and short-term shift requirements.

Operatives can look for available Jobs in the areas they choose, helping them focus on work that is relevant to where they want to work.

Where enabled, the app records shift activity at the start and end of a Job. These are administrative platform records and do not independently determine attendance, hours or payment entitlement.

Email the Securiverse team at support@securiverse.com.au or use the contact form below.